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Frequently Asked Questions

All registrations must be made via the registration platform here: https://in.njuko.com/la-tour-geneve-triathlon-20241694425601385

The 2024 registrations is open until 5th July at 11:59pm.

Yes you can, as we are not a licenced race. However, please ensure that you are insured in case of accident.

Your registration is accepted but you can’t go back to your payment page? Contact us via email at [email protected] with the subject ‘PAYMENT PROBLEM’.

Contact us via email at [email protected] with the subject ‘REGISTRATION PROBLEM’ with attached a screenshot of your screen and a detailed description of your problem.

You can send yourself the confirmation email. To do so, click here, section “my registration” and fill in your email used for the registration as well as your booking code. When the page has loaded, click on the “RESEND CONFIRMATION EMAIL” icon on the right hand side.

If this still does not work, please contact us via email at [email protected] with the following information: full name, date of birth, email address used for registration and a new alternative email address to be used for resending you the confirmation email.

To modify your personal details (full name, date of birth), contact us at [email protected] with the subject ‘PERSONAL DETAILS MODIFICATION’.

If you would like to modify another information, you can do so directly on your registration sheet by returning to it using your email address and registration code shared in your registration confirmation.

According to the rules you subscribed to during your registration: “All registration is fixed and permanent. There is no possible reimbursement or third party transfer available.”

No, a medical certificate is not mandatory.

It is possible to change race. To do so, please send us an email with the following information: full name, date of birth, registration code and the race name you would like to take part in. Warning: If the new race you selected is more expensive, you will be asked to pay the difference. If the new race is less expensive, you will not receive a refund of the difference.

​Yes of course! We welcome everybody on our races. Please contact us by email at [email protected] to discuss your participation with us.

No, a medical certificate is not mandatory.

I have to show an identity card and my bib collection coupon (received by email) printed or on my phone.

The withdrawal of your bib by a friend is possible when you give him a copy of your ID and your withdrawal voucher. Without ID, no bib will be issued.

For the relay race, the presence of all team members is not mandatory to pick up the bibs. The team member present collects all the elements handed over to the withdrawal of the bibs and is responsible for handing them to his teammates.

  • Kidsathlon 6-10 years old

Total time limit: 10 minutes

  • Junior race 11-13 years old

Total time limit: 20 minutes

  • Discovery

Total time limit: 1h30

  • Short

Total time limit: 2h30

1h30 after the start of the race (last swim start), participants will not be allowed to start a new loop of the bike course. Participants who are not on their last bike lap at that time will have the option to complete the run course without finishing the bike course.

  • Standard

Total time limit: 4h30

2h30 after the start of the race (last swim start), participants will not be allowed to start a new loop of the bike course. Participants who are not on their last bike lap at that time will have the option to complete the run course without finishing the bike course.

  • Half

Total time limit: 8h00

3h45 after the start of the race (last swim start), participants will not be allowed to start a new loop of the bike course. Participants who are not on their last bike lap at that time will have the option to complete the run course without finishing the bike course.

Any participant who has not completed the course in its entirety will be disqualified from the final ranking.

On the triathlon, you will receive a chip when you pick up your bib. You must wear it on your left ankle during the entire event. The timing-chip acts as a relay baton for the relay teams and has to be transmitted to the following team member during each transition between sports. In case of loss or non-return of the chip, you will be charged CHF30.-

Relay starts on all races take place at a different time than the individual distances without distinction between men and women.

In order to smooth the starts and the influx of swimmers into the basin, the starts will be carried out by wave. Each wave of swimmers corresponds to a bathing cap color without distinction between men and women.

Only if the water temperature is below 15.9 ° C. It is prohibited if the water temperature is higher than 24 ° C.

No because the presentation of your bib is mandatory to enter transition and drop your bike. Therefore, you will need to collect your bib before dropping off your bike.

Yes, the walk to the swimming start can be done barefoot on the bitumen. However, it is advisable to wear a light protection (socks, tap, ...). Note that the belongings that will remain at the start will not be repatriated.

Road, city and mountain bikes are allowed. Fixies (bicycles without brakes) and electric bicycles are not allowed. Aerobar assemblies are authorised.

2 refreshment zones are planned:

- 1 liquid refreshment (only water) on the run race

- 1 liquid and solid refreshment at the finish of the race.

If you need to buy or rent a bike and/or a wetsuit, please refer to the following shops:

BIKE

RENT A BIKE AG 
Place de la Gare (Hall Gare CFF, guichet bagages) - 1000 Lausanne 
+41 51 224 21 62 
www.rentabike.ch

BIKE SWITZERLAND 
22 rue des Grottes - 1201 Genève 
+41 78 601 69 57 - info(at)bikeswitzerland.com 
www.bikeshopswitzerland.com

GENEVE ROULE 
Place de Montbrillant 17 - 1201 Genève 
+41 22 740 13 43 - info(at)geneveroule.ch
www.geneveroule.ch

 

WETSUIT

Rent your swimsuit with Zoggs/Head

For more information, contact [email protected]

The use of walkman is prohibited. The smartphone can only be used when stopped and only in case of emergency.

Yes, on-board cameras are allowed but it is forbidden to affix them on the bicycle helmet and it must not constitute a danger for the athlete or the other competitors. In no case can the images be used to dispute a refereeing decision.

Yes! A bike repair truck will be there to repair any technical issues. You will just need to pay the pieces used. 

Yes, they are at the u-turn on the run course as well as in the transition zone.

All registrations must be made via the registration platform here: https://in.njuko.com/la-tour-geneve-triathlon-20241694425601385

The 2024 registrations is open until 5th July at 11:59pm.

Yes you can, as we are not a licenced race. However, please ensure that you are insured in case of accident.

Your registration is accepted but you can’t go back to your payment page? Contact us via email at [email protected] with the subject ‘PAYMENT PROBLEM’.

Contact us via email at [email protected] with the subject ‘REGISTRATION PROBLEM’ with attached a screenshot of your screen and a detailed description of your problem.

You can send yourself the confirmation email. To do so, click here, section “my registration” and fill in your email used for the registration as well as your booking code. When the page has loaded, click on the “RESEND CONFIRMATION EMAIL” icon on the right hand side.

If this still does not work, please contact us via email at [email protected] with the following information: full name, date of birth, email address used for registration and a new alternative email address to be used for resending you the confirmation email.

To modify your personal details (full name, date of birth), contact us at [email protected] with the subject ‘PERSONAL DETAILS MODIFICATION’.

If you would like to modify another information, you can do so directly on your registration sheet by returning to it using your email address and registration code shared in your registration confirmation.

According to the rules you subscribed to during your registration: “All registration is fixed and permanent. There is no possible reimbursement or third party transfer available.”

No, a medical certificate is not mandatory.

It is possible to change race. To do so, please send us an email with the following information: full name, date of birth, registration code and the race name you would like to take part in. Warning: If the new race you selected is more expensive, you will be asked to pay the difference. If the new race is less expensive, you will not receive a refund of the difference.

​Yes of course! We welcome everybody on our races. Please contact us by email at [email protected] to discuss your participation with us.

No, a medical certificate is not mandatory.

I have to show an identity card and my bib collection coupon (received by email) printed or on my phone.

The withdrawal of your bib by a friend is possible when you give him a copy of your ID and your withdrawal voucher. Without ID, no bib will be issued.

For the relay race, the presence of all team members is not mandatory to pick up the bibs. The team member present collects all the elements handed over to the withdrawal of the bibs and is responsible for handing them to his teammates.

  • Kidsathlon 6-10 years old

Total time limit: 10 minutes

  • Junior race 11-13 years old

Total time limit: 20 minutes

  • Discovery

Total time limit: 1h30

  • Short

Total time limit: 2h30

1h30 after the start of the race (last swim start), participants will not be allowed to start a new loop of the bike course. Participants who are not on their last bike lap at that time will have the option to complete the run course without finishing the bike course.

  • Standard

Total time limit: 4h30

2h30 after the start of the race (last swim start), participants will not be allowed to start a new loop of the bike course. Participants who are not on their last bike lap at that time will have the option to complete the run course without finishing the bike course.

  • Half

Total time limit: 8h00

3h45 after the start of the race (last swim start), participants will not be allowed to start a new loop of the bike course. Participants who are not on their last bike lap at that time will have the option to complete the run course without finishing the bike course.

Any participant who has not completed the course in its entirety will be disqualified from the final ranking.

On the triathlon, you will receive a chip when you pick up your bib. You must wear it on your left ankle during the entire event. The timing-chip acts as a relay baton for the relay teams and has to be transmitted to the following team member during each transition between sports. In case of loss or non-return of the chip, you will be charged CHF30.-

Relay starts on all races take place at a different time than the individual distances without distinction between men and women.

In order to smooth the starts and the influx of swimmers into the basin, the starts will be carried out by wave. Each wave of swimmers corresponds to a bathing cap color without distinction between men and women.

Only if the water temperature is below 15.9 ° C. It is prohibited if the water temperature is higher than 24 ° C.

No because the presentation of your bib is mandatory to enter transition and drop your bike. Therefore, you will need to collect your bib before dropping off your bike.

Yes, the walk to the swimming start can be done barefoot on the bitumen. However, it is advisable to wear a light protection (socks, tap, ...). Note that the belongings that will remain at the start will not be repatriated.

Road, city and mountain bikes are allowed. Fixies (bicycles without brakes) and electric bicycles are not allowed. Aerobar assemblies are authorised.

2 refreshment zones are planned:

- 1 liquid refreshment (only water) on the run race

- 1 liquid and solid refreshment at the finish of the race.

If you need to buy or rent a bike and/or a wetsuit, please refer to the following shops:

BIKE

RENT A BIKE AG 
Place de la Gare (Hall Gare CFF, guichet bagages) - 1000 Lausanne 
+41 51 224 21 62 
www.rentabike.ch

BIKE SWITZERLAND 
22 rue des Grottes - 1201 Genève 
+41 78 601 69 57 - info(at)bikeswitzerland.com 
www.bikeshopswitzerland.com

GENEVE ROULE 
Place de Montbrillant 17 - 1201 Genève 
+41 22 740 13 43 - info(at)geneveroule.ch
www.geneveroule.ch

 

WETSUIT

Rent your swimsuit with Zoggs/Head

For more information, contact [email protected]

The use of walkman is prohibited. The smartphone can only be used when stopped and only in case of emergency.

Yes, on-board cameras are allowed but it is forbidden to affix them on the bicycle helmet and it must not constitute a danger for the athlete or the other competitors. In no case can the images be used to dispute a refereeing decision.

Yes! A bike repair truck will be there to repair any technical issues. You will just need to pay the pieces used. 

Yes, they are at the u-turn on the run course as well as in the transition zone.

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