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Frequently asked questions

The 2020 registrations will open during the month of January 2020. In the meantime, you can register on the waiting list here.

Yes you can, as we are not a licenced race. However, please ensure that you are insured in case of accident.

Your registration is accepted but you can’t go back to your payment page? Contact us via email at info-tri(at)genevetriathlon.ch with the subject ‘PAYMENT PROBLEM’.

Contact us via email at info-tri(at)genevetriathlon.ch with the subject ‘REGISTRATION PROBLEM’ with attached a screenshot of your screen and a detailed description of your problem.

You can send yourself the confirmation email. To do so, click here, enter all the required information (full name and race) and click on “SEARCH”. Once you have found your personal information section, click on the “RESEND CONFIRMATION EMAIL” icon on the right hand side.

If this still does not work, please contact us via email at info-tri(at)genevetriathlon.ch with the following information: full name, date of birth, email address used for registration and a new alternative email address to be used for resending you the confirmation email.

To modify your personal details (full name, date of birth), contact us at info-tri(at)genevetriathlon.ch with the subject ‘PERSONAL DETAILS MODIFICATION’.

If you would like to modify another information, you can do so directly on your registration sheet by returning to it using your email address and registration code shared in your registration confirmation.

According to the rules you subscribed to during your registration: “All registration is fixed and permanent. There is no possible reimbursement or third party transfer available.”

No, a medical certificate is not mandatory.

It is possible to change race. To do so, please send us an email with the following information: full name, date of birth, registration code and the race name you would like to take part in. Warning: If the new race you selected is more expensive, you will be asked to pay the difference. If the new race is less expensive, you will not receive a refund of the difference.

No, a medical certificate is not mandatory.

I have to show an identity card and my bib collection coupon (received a few days before the event by email).

The withdrawal of your bib by a friend is possible when you give him a copy of your ID and your withdrawal voucher. Without ID, no bib will be issued.

For the relay race, the presence of all team members is not mandatory to pick up the bibs. The team member present collects all the elements handed over to the withdrawal of the bibs and is responsible for handing them to his teammates.

Kidsathlon
Total time limit: 20 minutes

Junior race 10-11 years old and 12-13 years old
Total time limit: 30 minutes

Discovery
Total time limit: 1h30
45 minutes after start of the race (swimming part), participants would not be able anymore to go on the bike route.

Short
Total time limit: 2h15
1h30 after start of the race (swimming part), participants would not be able anymore to go on the bike route.

Standard
Total time limit: 4h30
3h after start of the race (swimming part), participants would not be able anymore to go on the bike route. Participant who will not be on the bike route at the limit time will be able to race the running part without finishing the bike route. Every participant who have not finished the race in its entirety will not be on the final classification.

Half
Total time limit: 8h00
Participants will not be allowed to start a new loop of the bike course if they have not done so before 3 hours and 45 minutes of racing counting from the start of the swim. Participants who have not yet started their final loop of the bike course by this point will however still be allowed to do the run section of the race without finishing the bike portion of the race. All participants who do not cover the entire distance of the race, however, will not be ranked in the results as they will be disqualified from the standings.

On the triathlon, you will receive a chip when you pick up your bib. You must wear it on your left ankle during the entire event. The timing-chip acts as a relay baton for the relay teams and has to be transmitted to the following team member during each transition between sports. In case of loss or non-return of the chip, you will be charged CHF50.-

Yes, relay starts on all races take place at the same time as other triathletes without distinction between men and women.

In order to smooth the starts and the influx of swimmers into the basin, the starts will be carried out by wave. Each wave of swimmers corresponds to a bathing cap color without distinction between men and women.

If you need to buy or rent a bike and/or a wetsuit, please refer to the following shops:

BIKE

RENT A BIKE AG
Place de la Gare (Hall Gare CFF, guichet bagages) - 1000 Lausanne
+41 51 224 21 62
www.rentabike.ch

BIKE SWITZERLAND
22 rue des Grottes - 1201 Genève
+41 78 601 69 57 - info(at)bikeswitzerland.com
www.bikeshopswitzerland.com

GENEVE ROULE
Place de Montbrillant 17 - 1201 Genève
+41 22 740 13 43 - info(at)geneveroule.ch
www.geneveroule.ch

WETSUIT

RUNNING PLANET GENÈVE
34 avenue de Frontenex - 1207 Genève
+41 22 700 58 38 - contact(at)runningplanetgeneve.ch

www.runningplanetgeneve.ch/fr/3-nos-produits

SPORTMAX Lausanne’ shop
Av. de Béthusy 1 – 1005 Lausanne
+ 41 21 729 43 49

Nyon’ shop
Rue de la Colombière 6-8 - 1260 Nyon
+ 41 22 361 42 39

info(at)sportmax.ch
www.sportmax.ch/cs/index.php

Road, city and mountain bikes are allowed. Fixies (bicycles without brakes) and electric bicycles are not allowed.

Only if the water temperature is below 15.9 ° C. It is prohibited if the water temperature is higher than 24 ° C.

No because the presentation of your bib is mandatory to enter transition and drop your bike. Therefore, you will need to collect your bib before dropping off your bike.

The use of walkman is prohibited. The smartphone can only be used when stopped and only in case of emergency.

Yes, on-board cameras are allowed but it is forbidden to affix them on the bicycle helmet and it must not constitute a danger for the athlete or the other competitors. In no case can the images be used to dispute a refereeing decision.

Yes, the walk to the swimming start can be done barefoot on the bitumen. However, it is advisable to wear a light protection (socks, tap, ...). Note that the belongings that will remain at the start will not be repatriated.

2 refreshment zones are planned:

- 1 liquid refreshment (only water) on the run race

- 1 liquid and solid refreshment at the finish of the race.

On the triathlon, you will receive a chip when you pick up your bib. You must wear it on your left ankle during the entire event. The timing-chip acts as a relay baton for the relay teams and has to be transmitted to the following team member during each transition between sports. In case of loss or non-return of the chip, you will be charged CHF50.-

If you need to buy or rent a bike and/or a wetsuit, please refer to the following shops:

BIKE

RENT A BIKE AG
Place de la Gare (Hall Gare CFF, guichet bagages) - 1000 Lausanne
+41 51 224 21 62
www.rentabike.ch

BIKE SWITZERLAND
22 rue des Grottes - 1201 Genève
+41 78 601 69 57 - info(at)bikeswitzerland.com
www.bikeshopswitzerland.com

GENEVE ROULE
Place de Montbrillant 17 - 1201 Genève
+41 22 740 13 43 - info(at)geneveroule.ch
www.geneveroule.ch

WETSUIT

RUNNING PLANET GENÈVE
34 avenue de Frontenex - 1207 Genève
+41 22 700 58 38 - contact(at)runningplanetgeneve.ch

www.runningplanetgeneve.ch/fr/3-nos-produits

SPORTMAX Lausanne’ shop
Av. de Béthusy 1 – 1005 Lausanne
+ 41 21 729 43 49

Nyon’ shop
Rue de la Colombière 6-8 - 1260 Nyon
+ 41 22 361 42 39

info(at)sportmax.ch
www.sportmax.ch/cs/index.php

No because the presentation of your bib is mandatory to enter transition and drop your bike. Therefore, you will need to collect your bib before dropping off your bike.

The use of walkman is prohibited. The smartphone can only be used when stopped and only in case of emergency.

Yes, on-board cameras are allowed but it is forbidden to affix them on the bicycle helmet and it must not constitute a danger for the athlete or the other competitors. In no case can the images be used to dispute a refereeing decision.

Yes, the walk to the swimming start can be done barefoot on the bitumen. However, it is advisable to wear a light protection (socks, tap, ...). Note that the belongings that will remain at the start will not be repatriated.

2 refreshment zones are planned:

- 1 liquid refreshment (only water) on the run race

- 1 liquid and solid refreshment at the finish of the race.

Saturday:

Standard : 6:00 am - 8:00 am

Kidsathlon: 2:00 pm - 2:20 pm

Junior (10-11 years old) : 2:00 pm - 2:20 pm

Junior (12-13 years old) : 2:00 pm - 2:20 pm

Short : 3:00 pm - 5:00 pm

Sunday :

Half : 5:00 am - 7:00 am

Discovery : 1:30 pm - 3:15 pm

The 2020 registrations will open during the month of January 2020. In the meantime, you can register on the waiting list here.

Yes you can, as we are not a licenced race. However, please ensure that you are insured in case of accident.

Your registration is accepted but you can’t go back to your payment page? Contact us via email at info-tri(at)genevetriathlon.ch with the subject ‘PAYMENT PROBLEM’.

Contact us via email at info-tri(at)genevetriathlon.ch with the subject ‘REGISTRATION PROBLEM’ with attached a screenshot of your screen and a detailed description of your problem.

You can send yourself the confirmation email. To do so, click here, enter all the required information (full name and race) and click on “SEARCH”. Once you have found your personal information section, click on the “RESEND CONFIRMATION EMAIL” icon on the right hand side.

If this still does not work, please contact us via email at info-tri(at)genevetriathlon.ch with the following information: full name, date of birth, email address used for registration and a new alternative email address to be used for resending you the confirmation email.

To modify your personal details (full name, date of birth), contact us at info-tri(at)genevetriathlon.ch with the subject ‘PERSONAL DETAILS MODIFICATION’.

If you would like to modify another information, you can do so directly on your registration sheet by returning to it using your email address and registration code shared in your registration confirmation.

According to the rules you subscribed to during your registration: “All registration is fixed and permanent. There is no possible reimbursement or third party transfer available.”

No, a medical certificate is not mandatory.

It is possible to change race. To do so, please send us an email with the following information: full name, date of birth, registration code and the race name you would like to take part in. Warning: If the new race you selected is more expensive, you will be asked to pay the difference. If the new race is less expensive, you will not receive a refund of the difference.

No, a medical certificate is not mandatory.

I have to show an identity card and my bib collection coupon (received a few days before the event by email).

The withdrawal of your bib by a friend is possible when you give him a copy of your ID and your withdrawal voucher. Without ID, no bib will be issued.

For the relay race, the presence of all team members is not mandatory to pick up the bibs. The team member present collects all the elements handed over to the withdrawal of the bibs and is responsible for handing them to his teammates.

Kidsathlon
Total time limit: 20 minutes

Junior race 10-11 years old and 12-13 years old
Total time limit: 30 minutes

Discovery
Total time limit: 1h30
45 minutes after start of the race (swimming part), participants would not be able anymore to go on the bike route.

Short
Total time limit: 2h15
1h30 after start of the race (swimming part), participants would not be able anymore to go on the bike route.

Standard
Total time limit: 4h30
3h after start of the race (swimming part), participants would not be able anymore to go on the bike route. Participant who will not be on the bike route at the limit time will be able to race the running part without finishing the bike route. Every participant who have not finished the race in its entirety will not be on the final classification.

Half
Total time limit: 8h00
Participants will not be allowed to start a new loop of the bike course if they have not done so before 3 hours and 45 minutes of racing counting from the start of the swim. Participants who have not yet started their final loop of the bike course by this point will however still be allowed to do the run section of the race without finishing the bike portion of the race. All participants who do not cover the entire distance of the race, however, will not be ranked in the results as they will be disqualified from the standings.

On the triathlon, you will receive a chip when you pick up your bib. You must wear it on your left ankle during the entire event. The timing-chip acts as a relay baton for the relay teams and has to be transmitted to the following team member during each transition between sports. In case of loss or non-return of the chip, you will be charged CHF50.-

Yes, relay starts on all races take place at the same time as other triathletes without distinction between men and women.

In order to smooth the starts and the influx of swimmers into the basin, the starts will be carried out by wave. Each wave of swimmers corresponds to a bathing cap color without distinction between men and women.

If you need to buy or rent a bike and/or a wetsuit, please refer to the following shops:

BIKE

RENT A BIKE AG
Place de la Gare (Hall Gare CFF, guichet bagages) - 1000 Lausanne
+41 51 224 21 62
www.rentabike.ch

BIKE SWITZERLAND
22 rue des Grottes - 1201 Genève
+41 78 601 69 57 - info(at)bikeswitzerland.com
www.bikeshopswitzerland.com

GENEVE ROULE
Place de Montbrillant 17 - 1201 Genève
+41 22 740 13 43 - info(at)geneveroule.ch
www.geneveroule.ch

WETSUIT

RUNNING PLANET GENÈVE
34 avenue de Frontenex - 1207 Genève
+41 22 700 58 38 - contact(at)runningplanetgeneve.ch

www.runningplanetgeneve.ch/fr/3-nos-produits

SPORTMAX Lausanne’ shop
Av. de Béthusy 1 – 1005 Lausanne
+ 41 21 729 43 49

Nyon’ shop
Rue de la Colombière 6-8 - 1260 Nyon
+ 41 22 361 42 39

info(at)sportmax.ch
www.sportmax.ch/cs/index.php

Road, city and mountain bikes are allowed. Fixies (bicycles without brakes) and electric bicycles are not allowed.

Only if the water temperature is below 15.9 ° C. It is prohibited if the water temperature is higher than 24 ° C.

No because the presentation of your bib is mandatory to enter transition and drop your bike. Therefore, you will need to collect your bib before dropping off your bike.

The use of walkman is prohibited. The smartphone can only be used when stopped and only in case of emergency.

Yes, on-board cameras are allowed but it is forbidden to affix them on the bicycle helmet and it must not constitute a danger for the athlete or the other competitors. In no case can the images be used to dispute a refereeing decision.

Yes, the walk to the swimming start can be done barefoot on the bitumen. However, it is advisable to wear a light protection (socks, tap, ...). Note that the belongings that will remain at the start will not be repatriated.

2 refreshment zones are planned:

- 1 liquid refreshment (only water) on the run race

- 1 liquid and solid refreshment at the finish of the race.

On the triathlon, you will receive a chip when you pick up your bib. You must wear it on your left ankle during the entire event. The timing-chip acts as a relay baton for the relay teams and has to be transmitted to the following team member during each transition between sports. In case of loss or non-return of the chip, you will be charged CHF50.-

If you need to buy or rent a bike and/or a wetsuit, please refer to the following shops:

BIKE

RENT A BIKE AG
Place de la Gare (Hall Gare CFF, guichet bagages) - 1000 Lausanne
+41 51 224 21 62
www.rentabike.ch

BIKE SWITZERLAND
22 rue des Grottes - 1201 Genève
+41 78 601 69 57 - info(at)bikeswitzerland.com
www.bikeshopswitzerland.com

GENEVE ROULE
Place de Montbrillant 17 - 1201 Genève
+41 22 740 13 43 - info(at)geneveroule.ch
www.geneveroule.ch

WETSUIT

RUNNING PLANET GENÈVE
34 avenue de Frontenex - 1207 Genève
+41 22 700 58 38 - contact(at)runningplanetgeneve.ch

www.runningplanetgeneve.ch/fr/3-nos-produits

SPORTMAX Lausanne’ shop
Av. de Béthusy 1 – 1005 Lausanne
+ 41 21 729 43 49

Nyon’ shop
Rue de la Colombière 6-8 - 1260 Nyon
+ 41 22 361 42 39

info(at)sportmax.ch
www.sportmax.ch/cs/index.php

No because the presentation of your bib is mandatory to enter transition and drop your bike. Therefore, you will need to collect your bib before dropping off your bike.

The use of walkman is prohibited. The smartphone can only be used when stopped and only in case of emergency.

Yes, on-board cameras are allowed but it is forbidden to affix them on the bicycle helmet and it must not constitute a danger for the athlete or the other competitors. In no case can the images be used to dispute a refereeing decision.

Yes, the walk to the swimming start can be done barefoot on the bitumen. However, it is advisable to wear a light protection (socks, tap, ...). Note that the belongings that will remain at the start will not be repatriated.

2 refreshment zones are planned:

- 1 liquid refreshment (only water) on the run race

- 1 liquid and solid refreshment at the finish of the race.

Saturday:

Standard : 6:00 am - 8:00 am

Kidsathlon: 2:00 pm - 2:20 pm

Junior (10-11 years old) : 2:00 pm - 2:20 pm

Junior (12-13 years old) : 2:00 pm - 2:20 pm

Short : 3:00 pm - 5:00 pm

Sunday :

Half : 5:00 am - 7:00 am

Discovery : 1:30 pm - 3:15 pm